Why is my sound processor picking up cell phone updates?

QuestionI have a new Baha 5 Power Sound Processor. It seems to pick up my cell phone updates and chimes twice every time I get an update. People in the room can hear the chimes and it is very frustrating. I have turned off the Bluetooth app on the phone and it still chimes. Please help me stop the continuing chimes. // Luke

Answer: Hi Luke, thanks for your question.

The reason your sound processor picks up chimes from your cell phone is that it is paired to your iPhone, and by default all audio (incl. phone calls, notifications and music) is streamed directly to your sound processor.

It is difficult to provide a specific solution but I will provide a general answer below:

You can adjust which sounds are streamed to your sound processor on a “global” or “local” level (i.e. you can decide whether all or none of the sounds should be streamed or you can specify which sounds should/should not be streamed).

Global: On your iPhone, go to Settings/General/Accessibility/Hearing Devices and tap ‘Audio Routing’ to adjust settings on a “global” level. Keep in mind that if you turn off for instance ‘Call Audio’ routing, phone or FaceTime calls will no longer be streamed either. Similarly, turning off ‘Media Audio’ prevents any music, video or game audio to be streamed.

Local: You can also set which, if any, sounds you want to use for updates by going to Settings/Sounds and scroll down to ‘SOUNDS AND VIBRATION PATTERNS’. By selecting ‘None’, there will be no chimes to stream to the sound processor.

If the chimes are related to specific apps, you may be able to adjust this if you go to Settings and scroll down to the app in question. The ability to change app notifications depends on the respective app developer and is not controlled by Cochlear.

I hope some of this will answer your question. Best of luck!

Carl Uvesten, Product Manager Connectivity, Cochlear Bone Anchored Solutions

The Baha System in South America

Question: Is the Baha System available yet for pediatric patients in Colombia (South America)?

Thank you! //Ruth

Answer: Hi Ruth. Yes, absolutely! The Baha System has been available in Latin and South America since 2006, with approximately 3000 users currently in Colombia. Out of those, 60% are adults and 40% are children.

Check out the Latin American Cochlear website for more information.

//The Baha Blog team

The difference between cochlear implants and a Baha implant

Question: I have cochlear implants and I want to know, could I get the Baha implant? // Elizabeth

Answer: Hi Elizabeth.

The indications for cochlear implants and Baha implants are quite different. If you already have cochlear implants you will most probably have a severe to profound inner-ear hearing loss.

The Baha System is designed for patients with a hearing loss that comes entirely or partly from problems in the middle ear, or single sided deafness. Based on this it is very unlikely that you would benefit from a Baha System.

If you are not satisfied with the benefit you get from your cochlear implants we recommend that you contact your hearing care professional to learn about the options that are available.

Best of luck!

//The Baha Blog team

 

Treating hearing loss after acoustic neuroma removal

QuestionI had an acoustic neuroma removed in 2002. The tumor was also involved with my facial nerve. While removing the tumor mass they had to take out the hammer, anvil and stirrup.

Will a Baha work in my situation? // Kevin

Answer: Hi Kevin, thanks for your question.

Removing an acoustic neuroma can lead to single-sided deafness (SSD). The Baha System uses the body’s natural ability to transfer sound.  Instead of trying to push sound through the damaged area in the outer or middle ear, it reroutes the sound directly through bone, from the damaged ear to the working inner ear on the other side. This makes it easier to understand speech in noisy situations and reduces the attenuation of sounds from the deaf side So the bone conduction implant actually sends the sound through your skull bone instead of via air.

For instance, if you scratch your head you can hear it, right? The same with bone conduction. You just hear the sound in a different way.

We have several stories from people with SSD who benefit greatly from the Baha System, such as Tim and Victor, using the Baha Attract and Connect systems respectively. Discuss with your health care professional what option would be best for you.

Another good thing is that you can always try the system before you decide to get it. Your hearing care professional can fit a Baha Sound Processor to a Softband or a testband on your head. This gives a good idea of the benefit.

Good luck!

//The Baha Blog team

Read also: When is Baha System right for me?

Wearing a hat with a Baha sound processor

Question: Hi, I wonder if it’s possible to wear a hat with your Baha sound processor? I have the Baha 5 and while it’s really small it still gets “in the way” when putting on a cap or hat.

Any ideas? Thanks // Jade

Answer: Hi Jade, thanks for your question.

Of course you can wear a hat! You just have to be a little bit creative. Your Baha sound processor is a delicate electronic device and touching fabric may cause feedback. So cutting a small hole around the place of the sound processor is usually the best and most simple way.

Here’s an idea by a reader from our Facebook page who customizes her husband’s baseball caps:

baha-hat-baseball-cap

Anyone else who has tips for Jade? We’d love to hear your ideas!

//The Baha Blog team

Upgrading from the BP100 to the Baha 5 Sound Processor

baha-5-cochlear-smallest-sound-processor

QuestionOur son has the old BP100 and wants to consider transitioning to the Baha 5 Sound Processor. Will he be able to use the old abutment, or does that need to be removed and a new one placed?

Also, if he requires a new abutment, is that surgery usually done as an outpatient now under local anesthesia? // Tom

Answer: Hi Tom.

There is no need for your son to change the abutment when transitioning to the Baha 5 Sound Processor. At Cochlear we strive to make sure that all our current users can upgrade to the latest technology and to facilitate this we have used the same abutment connection since 1999. If someone should need to change the abutment for other reasons, this is usually done as an outpatient procedure.

Since its launch in 2015, the Baha 5 Sound Processor has proven very successful. Its small size, excellent sound quality and smart wireless features have all been very appreciated by people upgrading from the BP100. Your son should notice an improvement in his hearing experience and will no doubt get to try it out before making a final choice.

Your hearing healthcare specialist will recommend what hearing solution is best for your son.

Best of luck!

//The Baha Blog team

Read also: Fitness instructor Carole upgraded from a BP100 to a Baha 5

 

Going from the abutment to the magnetic Baha Attract System

Question: I got the abutment implanted in October of 2009, received my Baha BP100 Sound Processor in January of 2010. I had several issues with feedback and we couldn’t get it to quit. The feedback was sporadic and everyday. I have quit wearing the processor because of the pain from the feedback.

Here lately the area around the abutment is tender and sore to the touch. I also keep feeling like the skin is trying to grow around the edges, but it hurts to clean the skin off. My doctor said it doesn’t appear to be infected and has recommended that I upgrade to the Baha 5 Sound Processor. He also recommended I change from the abutment to the new Baha Attract System.

Has anyone changed from the abutment to the Baha Attract? Are there feedback issues like I had before?

Thanks for any help. I just don’t want to start fighting my insurance and getting another surgery for no gain. // John

Answer: Hi John, sorry to hear about your struggles.

Both the Baha Connect and Baha Attract Systems are well-proven and have helped thousands of people all over the world. The difference between the two is the way that the sound processor attaches to the implant.

In the Baha Connect System, that you are using, the sound processor snaps on to an abutment. In the Baha Attract System the sound processor is attached to a sound processor magnet. Another magnet is fixed to the implant under the skin and the sound processor is held in place on your head by the two magnets. So the Baha Attract System is practically invisible when the sound processors are not attached, since the implants are hidden beneath the skin.

In answer to your question, yes we know of several people who successfully have gone from the Baha Connect to the Baha Attract System. In the global consensus outcomes of 2014, a group of experienced Baha surgeons from USA and Europe all agreed that good outcomes may be achieved when transitioning patients from an abutment to a magnetic connection. It’s recommended that an evaluation of the hearing experience with the Baha sound processor on a Softband is done before switching systems, to give you an idea of what your hearing will be like.

Since the launch, the Baha 5 Sound Processor has proven very successful. The small size, sound quality and wireless audio streaming directly to and from a range of accessories and from your iPhone, have all been very appreciated by people upgrading from the BP100. You will definitely notice a big improvement in your hearing experience.

Your hearing healthcare specialist will recommend what hearing solution is best for you.

Best of luck!

//The Baha Blog team

Read more: “It’s so light, I even forget I have it on” – Baha 5 Attract user Jon