iPhone tips: How to turn on subtitles and closed captions in videos

en_baha_5_connectivity_icon_90pxDid you know that you can turn on closed captions and subtitles on your iPhone, iPad, or iPod touch?iphone6-ios9-settings-general-accessibility-subtitles-captioning-on

Just follow these steps:

  1. While watching the video, tap the screen to reveal the playback controls.
  2. Tap the speech bubble icon speech bubble icon to open the Audio & Subtitles menu.
  3. Choose the subtitles option that you want to use.

If you want videos to use captions or subtitles for the deaf and hard of hearing by default:

  1. Go to Settings > General > Accessibility.
  2. Scroll to the Media section and tap Subtitles & Captioning.
  3. Turn on Closed Captions + SDH.

You can also customize how you want the subtitles to look:



For more helpful tips in customizing your Apple device, go to the Apple Accessibility page!

Please help me adapt my Phone Clip to my office phone system!


QuestionI have the Baha 4 Sound Processor and a Cochlear Wireless Phone Clip. LOVE IT! I am trying to adapt the Phone Clip to a Plantronics MDA200 with a SSP2714 USB Bluetooth adaptor, to my Toshiba office phone system :-). Any suggestions? // Teresa

Answer: Hi Teresa.

So happy to hear that you are enjoying your Baha System and the wireless accessories!

Here are the instructions to pair the Cochlear Wireless Phone Clip with Plantronics SSP2714-01 dongle:

1) Connect the SSP2714-01 to the MDA200 USB port

2) Put the Cochlear Wireless Phone Clip into pairing mode (see separate instructions coming with the Phone Clip)

3) The Plantronics SSP 2714-01 should discover the device and turn solid blue

4) Then hit the telephone button on the top of the MDA200 which should get the adapter flashing blue

Hope this helps!

~ Karin Humble, Senior Product Manager Wireless Accessories, Cochlear Bone Anchored Solutions



Smart tip: Daily check

SmartTipLeftSometimes you might want to get a quick overview of your, or your child’s sound processor. By tapping ‘Daily check’ on the Assist screen in the Baha 5 Smart App, you will see a summary of battery status, active program, volume levels and treble/bass adjustments all in one screen. A great way to make sure everything is set before you start your day!

Click here to download the Smart App.



Incredibly small, unbelievably smart!

Please see www.cochlear.com for full compatibility requirements

Smart tip: Turn your iPhone into a Mini Mic

SmartTipLeftSo you opted for the Phone Clip but still want the benfits of the wireless Mini Mic? No problem! We’ll show you how to turn your iPhone into a Remote Mic in three easy steps:

1. Make sure your sound processor is paired with your iPhone (if not, check out how to here)
2. Triple-click the Home button on your iPhone
3. Tap LiveListen

To end, tap LiveListen again.

You’re all set! You can now enjoy all the benefits of the wireless accessory just by using your iPhone, for example streaming your partner’s voice straight to your Baha 5 Sound Processor in a noisy situation.


Incredibly small, unbelievably smart!

Smart tip: daily notifications in the Smart App


The Baha 5 Smart App has built-in notifications with daily tips that appear on your phone. It can be everything from reminders to cover up your Baha 5 Sound Processor in the rain, to advice on how to avoid feedback or what to do when going through security at airports. Basically quick tips on everyday situations so you don’t need to remember them every day.

Once you feel you know them all, the daily notifications can be turned off in Settings. (Notifications that alert you that your battery is running low, or if the connection between your phone and sound processor is lost, will not be turned off.) It’s unbelievably smart!

Enjoy your day!


Incredibly small, unbelievably smart!


Get started with the Baha 5 Smart App


One of the great things about a direct-to-device connection between your Baha 5 Sound Processor and iPhone is that you can discreetly control it, without anyone noticing. You’ll just blend in with everyone else who use their iPhones, in the grocery store, waiting for the bus, waiting for someone in a restaurant…

The Baha 5 Smart App lets you personalise your listening experience. You can quickly and easily change programs, adjust volume and even play around with the treble and bass. You can save custom settings for certain locations and get help finding your sound processor if you misplace it. All done via your iPhone!app-store-cochlear-baha-5-smart

So let’s get started!

First, you need to download the Smart App. Just click here or on the icon and it will take you directly to the App Store:

Then, you need to pair your iPhone to your sound processor:

  • Ensure your Baha 5 Sound Processor is turned OFF by opening the battery door
  • On your iPhone, turn on Bluetooth under Devices
  • Go to Settings > General > Accessibility >Hearing Aids
  • Turn ON your Baha 5 Sound Processor by closing the battery door. It’s now discoverable for 120 seconds.
  • Tap the name of your sound processor, once it appears
  • Accept pairing request

If your Baha 5 Sound Processor is paired, has a live battery, and is turned on, it will automatically connect once you start the Baha 5 Smart App. When the app is connected for the first time, it may need additional time to read required data from your sound processor.

All done? Great!

You can now change volume, programs and check your battery status – all discreetly done via your iPhone!

Not all products are available on all markets. For full details on Smart App compatibility requirements, read more here

Tuesday tip: How to change the Baha SoftWear Pad

Baha SoftWear Pad

The Baha SoftWear Pad is a small but important part* of the Baha Attract System. In fact it is integral to its success – as one of our engineers explained back in June.

The small unassuming pad gently adjusts to the contours of the wearer’s skull to provide even pressure distribution and maximum sound transmission.

The pad does need to be routinely changed, to get the most comfort out of the Baha Attract System. For most people this would be about once a month. But, everyone’s different and wearing time can vary due to amount of exercise, work environment, and hair and skin characteristics.

Changing the pad is relatively straight forward:changing-baha-softwear-pad

Remove the pad from the Baha SP magnet by lifting and gripping the unglued portion, slowly releasing the pad from the magnet. Make sure that any remaining adhesive tape is completely removed from the magnet.

Select a new pad and gently remove the cover sheet from the side where the soft material is slightly visible to expose the adhesive.

Attach the new pad to the magnet, making sure that the pad is centralised and covers the entire magnet surface.

Finally, remove the remaining cover sheet.


* Though the Baha SoftWear Pad is not required to wear, we certainly recommend it since it will most likely increase wearing comfort