Why is my sound processor picking up cell phone updates?

QuestionI have a new Baha 5 Power Sound Processor. It seems to pick up my cell phone updates and chimes twice every time I get an update. People in the room can hear the chimes and it is very frustrating. I have turned off the Bluetooth app on the phone and it still chimes. Please help me stop the continuing chimes. // Luke

Answer: Hi Luke, thanks for your question.

The reason your sound processor picks up chimes from your cell phone is that it is paired to your iPhone, and by default all audio (incl. phone calls, notifications and music) is streamed directly to your sound processor.

It is difficult to provide a specific solution but I will provide a general answer below:

You can adjust which sounds are streamed to your sound processor on a “global” or “local” level (i.e. you can decide whether all or none of the sounds should be streamed or you can specify which sounds should/should not be streamed).

Global: On your iPhone, go to Settings/General/Accessibility/Hearing Devices and tap ‘Audio Routing’ to adjust settings on a “global” level. Keep in mind that if you turn off for instance ‘Call Audio’ routing, phone or FaceTime calls will no longer be streamed either. Similarly, turning off ‘Media Audio’ prevents any music, video or game audio to be streamed.

Local: You can also set which, if any, sounds you want to use for updates by going to Settings/Sounds and scroll down to ‘SOUNDS AND VIBRATION PATTERNS’. By selecting ‘None’, there will be no chimes to stream to the sound processor.

If the chimes are related to specific apps, you may be able to adjust this if you go to Settings and scroll down to the app in question. The ability to change app notifications depends on the respective app developer and is not controlled by Cochlear.

I hope some of this will answer your question. Best of luck!

Carl Uvesten, Product Manager Connectivity, Cochlear Bone Anchored Solutions

Using the Baha 5 with landline telephone

QuestionHi can you please advise which landline phone I could use? I have the Baha 5 Sound Processor and the Phone Clip. Or is there an accessory that I can purchase? Thanks! // Tracey

Answer: Hi Tracey. You can connect the Phone Clip to your landline phone system as long as it has Bluetooth capability. We recommend you take your Phone Clip into the store and ask the staff to help you connect it before purchasing a new landline phone. That way you can be sure it is compatible.

You might find this post helpful: Please help me adapt my Phone Clip to my office phone system

Best of luck!

//The Baha Blog team

Using a Baha sound processor with a stethoscope

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QuestionAny suggestions for using a Baha sound processor with a stethoscope? U.K. //Julia

Answer: Hi Julia.

There are a number of stethoscopes available that are compatible with Bluetooth. Many of these can be used with a Baha 5 Sound Processor together with a Phone Clip.

Always test before you buy to verify that the devices are functioning properly. Contact the companies for more details, for example Thinklabs and Cardionics offer a 30-day trial period. Good luck!

//The Baha Blog team

In the news: Co-workers helped save deaf David’s job

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Some co-workers!

42-year old David Grissam from Oklahoma, USA, has been legally deaf since the age of six.

As a dispatcher, he relied on hearing aids to answer phone calls but after a tumour removal in his ear three years ago, the hearing aids no longer worked. Grissam was close to quitting his job.

But, determined not to lose a great co-worker, his office teamed up to help get him a Cochlear bone conduction hearing solution – a small titanium implant behind his ear which connects to Bluetooth via the Baha 5 Sound Processor. Through his phone, he can now connect to the 911 center’s radios and telephones.

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Grissam said he can now hear better than ever – and not just phone calls:

“I’m 42 years old, and I’ve heard the rain for the first time!”

Read more here.

Read also: Clear patient benefits with the Baha 5 Systems at OSSEO 2015

Cochlear introduces the smart head-worn Baha 5 SuperPower sound processor

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Click to enlarge image

We are happy to announce the global approval of the Cochlear Baha 5 SuperPower Sound Processor!

This is the first and only head-worn “bone conduction sound processor” designed for moderate to severe mixed hearing loss. It has a fitting range up to 65 dB SNHL (the yellow/orange part of this audiogram).

People with this degree of hearing loss often struggle more than most to hear and understand speech, especially in noisy situations. Today, the body-worn Baha Cordelle II is the only super power sound processor on the market. Since its introduction in 1999 though, technology has moved forward with digital signal processing and smart features like wireless connectivity.

The Baha 5 SuperPower comes equipped with the same True Wireless™ connectivity; Bluetooth Smart; Made for iPhone technology and advanced signal processing as the industry-leading Baha 5 Sound Processor!

It is regulatory approved in the European Union, the United States, Canada, Australia and New Zealand. A number of selected clinics in Europe have begun to fit patients.

“Patient response has been extremely positive,” says Mats Dotevall, Director of Design & Development, Cochlear Bone Anchored Solutions AB. “Early results from the first fittings in European clinics show very positive outcomes and great patient satisfaction in terms of loudness, speech understanding, sound quality and wireless functionality.”

The Baha 5 SuperPower combines both Baha bone conduction and Nucleus (a cochlear impant system) technologies in one ground breaking new device. What’s really exciting about this product is the new Baha EveryWear™ wearing options (that includes a body-worn configuration). This flexible solution means that people who can’t use an ear-level device can still use the Baha 5 SuperPower.

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The SuperPower can be worn either on the head…

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… or the body, depending on your needs or preferences.

 

“Innovation is at the forefront of what we do,” says Rom Mendel, General Manager, Cochlear Bone Anchored Solutions AB. “We constantly strive to think differently so we can provide cutting edge technology to help those who need it most. The fact that we are able to leverage our broad range of world-leading hearing solutions to meet the needs of a struggling patient population is very rewarding.”

Although the Baha 5 SuperPower is regulatory approved in many countries, full commercial availability is expected this summer.

 

 

Read the global Cochlear press release

 

Musician needs help with Bluetooth streaming

Question: I am a musician and sometimes have to play in noisy environments. I would like to be able to hear the music we are performing through my Baha 4 Sound Processor. The noise of the crowd sometimes makes it difficult to hear what we are playing, which makes it very difficult to play. Will a Bluetooth transmitter, hooked up to our mixer’s headphone or phono jack, send the music we are playing to my Baha 4 without latency?

Which transmitter, a 3.5 or 4.0, will work best? I have a Phone Clip that I use with my iPhone. Will the Bluetooth transmitter connect directly with my sound processor or will I need to use the Phone Clip? How far away from the transmitter can I be and still get the sound in my Baha 4 Sound Processor?

Thank you in advance for your help. //Jamie

Answer: Hi Jamie!

You can use the Phone Clip and pair it with another Bluetooth device.  The Bluetooth specification used in the Phone Clip is Bluetooth 2.1. Does the mixer table have Bluetooth? If not, there is a way to solve this:

Since the mixer has a line-in jack/headphone jack, then you can easily use a Cochlear Wireless Mini Microphone and connect it with a jack cable. The Mini Microphone then has a 7 meters range from where it is placed to your sound processor.

If you would like to focus on the streamed music, discuss with your hearing care professional the option of programming your sound processor to only transmit the streamed audio from the Mini Microphone. This way the sound processor will not pick up any of the surrounding sounds/noises when the Mini Microphone is streaming audio. Another option is to program the sound processor to enhance the streamed audio with 6 dB to enable you to still hear the surrounding sounds.

When using the Mini Microphone, the latency is less than 20 ms.

~ Karin Humble, Senior Product Manager Wireless Accessories, Cochlear Bone Anchored Solutions

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The Cochlear Wireless Mini Microphone and Phone Clip

Read more about the wireless accessories here

Please help me adapt my Phone Clip to my office phone system!

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QuestionI have the Baha 4 Sound Processor and a Cochlear Wireless Phone Clip. LOVE IT! I am trying to adapt the Phone Clip to a Plantronics MDA200 with a SSP2714 USB Bluetooth adaptor, to my Toshiba office phone system :-). Any suggestions? // Teresa

Answer: Hi Teresa.

So happy to hear that you are enjoying your Baha System and the wireless accessories!

Here are the instructions to pair the Cochlear Wireless Phone Clip with Plantronics SSP2714-01 dongle:

1) Connect the SSP2714-01 to the MDA200 USB port

2) Put the Cochlear Wireless Phone Clip into pairing mode (see separate instructions coming with the Phone Clip)

3) The Plantronics SSP 2714-01 should discover the device and turn solid blue

4) Then hit the telephone button on the top of the MDA200 which should get the adapter flashing blue

Hope this helps!

~ Karin Humble, Senior Product Manager Wireless Accessories, Cochlear Bone Anchored Solutions

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