Tips and tricks: How to wear and customise your Baha SoundArc

Tips and tricks: How to wear and customise your Baha SoundArc


The Baha SoundArc is the newest hearing solution for people who live with conductive hearing loss, mixed hearing loss or single-sided sensorineural deafness (SSD). It is the world’s first non-surgical, behind-the-head bone conduction hearing device, specially designed for children who are not ready for a bone conduction implant and adults who want to trial bone conduction in everyday situations.

Whether you’ve got a SoundArc already or you’re ready to learn more about it, these how-to videos give great tips on how you can get the most out of the SoundArc.

soundarc_topshot_all_colours3_PPTThe Baha SoundArc comes in a range of sizes and features your choice between a variety of coloured tips, where available. You can choose to match your clothing, your hair or your mood. Choose between black, grey or brown tips to discreetly match hair color — or opt instead for green, pink or turquoise tips to add style to an outfit. Watch the first video below to learn how to change the coloured tips.

Don’t worry, your hearing care professional will ensure your Baha SoundArc has the proper fit when you first try it on. Still, this next video is a useful reference for when you need to take it off and put it back on throughout your demo period, or if you or your child is wearing it for a longer term. Watch the video below to learn how to properly wear the SoundArc.

If you are wearing two sound processors on your SoundArc, your hearing care professional will set up your SoundArc for bilateral use. You can refer to this last video if you need to adjust or remove the connector discs for any reason during the period you will be wearing the device. Watch the video below to learn how to assemble the Baha SoundArc for bilateral use.

LEARN MORE: Click here to read more about the Baha SoundArc, ideal for use as a demo device, or for children not yet ready for an implant.

Want to share your story, hearing tips or Baha advice with The Baha Blog? Let us know! Find us on Twitter at @TheBahaBlog, on Facebook at our page The Baha Blog or via email at

Happy Holidays! Your guide to hearing better around the holiday dinner table

Adapted from a story originally posted on The Wire, a Cochlear Americas blog for recipients. Read it here.

Merry Christmas from Cochlear Bone Anchored Solutions.

Whether you celebrate a religious holiday, mark the passing of the seasons, or just meet with family and friends to bring some light to the dark season, wintertime is a time for friends, family and feasts. But the holiday season can be tricky for people with hearing loss who may struggle to hear when festivities bring a lot of people together in a small area. The chatter, cooking, clanking of dishes and other noise tend to make hearing difficult.

Here are eight simple things you can do to improve your hearing situation and get the most out of your holiday celebrations:

  1. Choose a seat carefully. Whether your holiday dinners have place cards and assigned seats or it’s a first-come-first-served situation, you have options. Arrive early and scope out the seating arrangements, then pick a spot where your best hearing side is facing the majority of the other participants. If your spot isn’t working and you need to switch with someone, just ask! They’ll more than likely be willing to trade if you explain that it would help you to hear the conversations taking place.
  2. Place your Mini Mic 2 or Mini Mic 2+ at the centre of the table. This will help to amplify everyone’s voices and allow you to focus on what everyone is saying. You can also clip it to an individual person’s shirt, if you’re having a hard time understanding a specific person. By streaming the audio directly from the person to your sound processor, you reduce the distance and background noise that can make it so difficult to understand what someone is saying. (To read about more CochlearTM True WirelessTM accessories, click here.)
  3. Move away from the group for one-on-one conversations. If you’re talking with one or two people before/after dinner, consider asking them to move to a quieter area to speak. Either step into a nearby room or walk out into the backyard. Not only will this reduce the noise from every other conversation, but it will also remove background noises such as the television and music.
  4. Adjust your programming. Use your remote control to discreetly change your processor’s volume or program. On the Baha® 5 processor, you can adjust your controls right from your iPhone or Android device with the Baha Smart App. It’s never been easier to raise or lower the volume, and that can mean a better hearing experience. Download the Smart App here.
  5. Pack extra batteries. The only thing worse than running out of mashed potatoes is running out of batteries when your processor needs them the most. Avoid unnecessary trips to the store by making sure to pack plenty of batteries, plus some extras in case you encounter unforeseen problems.
  6. Don’t be afraid to ask for what you need. Most people will be more than happy to accommodate small requests that help you to hear them. For example, you could ask a soft-spoken family member, “Please make sure you face me when you are speaking.” Or, if the sounds from the television or background music are proving to be distracting, ask the host if they can mute them so you can focus on conversation. Simple steps like these can make a huge difference.
  7. Use the TV Streamer to watch holiday movies with the family. If everyone in the house is crowded around the television, it may be difficult to find a comfortable spot that allows you to hear your favorite Christmas movie. The good news is, the TV Streamer makes it easy to stream audio wirelessly from the TV to your processor. Plus it’s quick and easy to set up, so you can have it ready to go before the opening credits are done. You can choose to mix the sound of the TV with the sounds of your environment, or completely tune out environmental sounds when you want to focus on your favorite parts of the movie. Read more about the TV Streamer here.
  8. Take breaks. Large holiday gatherings can be exhausting for anyone, let alone someone with hearing loss. Don’t forget that it takes a lot of work for your brain to decipher all the added stimuli, and it’s a good thing to give yourself a chance to rest. Plus, it’s a vacation—so let yourself enjoy it! If you begin to feel tired, excuse yourself to take a walk or lay down in a quiet room. Sometimes all it takes is a few minutes of peace and quiet to refresh yourself.

There’s no one-size-fits-all approach to the perfect holiday, but by following these hearing tips, you’ll set yourself up for success.

Hearing loss travel tips for the holidays


Holiday season is almost here and for the world’s 360 million people with hearing loss, that might mean difficulty navigating crowded, noisy airports. If you’re visiting relatives or planning to travel someplace fun, make a list of what to pack to ensure you don’t forget any of your hearing device essentials.

Here are some simple suggestions for holiday travel with hearing loss to keep in mind:

  • Extra batteries
  • Cleaning kit
  • Dry Aid Kit, particularly if you’re travelling to humid areas
  • Your wireless accessories
  • Spare battery doors (if applicable)
  • Adapter for your charger if you’re traveling abroad
  • Security Control instruction card (either download from here or found in the Baha Support App)


You also might want to schedule a quick trip to see your hearing healthcare professional before you go. Together, you can determine what adjustments, if any, need to be made to your hearing devices so you can hear effectively while on vacation.

Remember, it’s okay to walk through the airport security check wearing your Baha sound processors. The metal detectors won’t damage them. Do not place them on the conveyer belt or in the plastic bins, as that may generate static electricity. Also, you do not need to turn off your sound processors on the plane when the flight attendant tells you to turn off electronic devices, though you might need to switch them onto flight mode.

Enjoy your trip!


Quick guide: How to attach and remove your child’s Baha sound processor

If your child has a Baha System, there are some things you need to know – and also eventually train other caregivers, such as teachers, grandparents or preschool personnel. Here’s a guide on how to correctly take their sound processors on and off.

How to snap the Baha sound processor on and offhow-to-put-the-baha-on

Does your child use the Baha Connect System? The Baha sound processor is designed to “snap” onto the abutment. Attach the sound processor at a slight angle and tilt it into place, taking care to keep any hair out of the way. The tilt technique reduces pressure on the abutment and prevents discomfort.

To remove the sound processor, gently tilt it until it snaps off. Never pull the sound processor straight out as doing so may damage it.

If the snap coupling should break, send the Baha sound processor for repair.

How to attach and remove the magnet

how-to-attach-baha-attract-magnetIf your child has the Baha Attract System, there is an external magnet with a sound processor attached which is simply placed on the head, over the internal magnet. You do, however, need to attach the Baha sound processor correctly to the magnet.

  1. Holding the magnet flat in your hand, tilt the sound processor with the buttons positioned upwards and gently snap it into place
  2. Attach the Baha Safety Line to the sound processor
  3. Place the magnet and sound processor over the implant behind your child’s ear, with the arrow on the magnet pointing upwards

Tip: The less hair underneath the magnet, the more firm the device stays on.

When taking the device off, grasp the sound processor with the magnet still attached, and gently pull it away from the head. Place one finger under the sound processor and gently tilt until it releases.


How to fit the Baha Softband

If your child is wearing a Baha Softband, you need to know how to fit it correctly. Children tend to push the band up on top of their head, like a hairband, but the best results are achieved when wearing the band on the forehead and the sound processor as close to the ear as possible.

baha-softband-instructionsThe Baha Softband is fitted with one or two snap connectors and a safety release (C), which are designed to open if the softband should catch on an object. Never use the safety release to open or close the softband.

The bilateral version has two sliders: one for adjusting the total length and one for adjusting the distance between the snap connectors.

  1.  First, adjust the length of the softband (B)
  2. Attach the sound processor to the snap connector (A)
  3. Place the Baha Softband on the head and adjust it to fit comfortably. A rule of thumb is that you should be able to insert one finger underneath the band.
  4. Turn the volume on the sound processor up slowly

Baha-Softband-tips-childrenAll done! Off you go!

Read also: Six Softband tips

10 Halloween tips ‘n tricks for kids with hearing loss


Halloween is celebrated all over the world on 31 October. It’s thought to have originated with the medieval Celtic festival of Samhain, when people would light bonfires and wear costumes to ward off roaming ghosts. Halloween became a major holiday in North America in the 19th century, thanks to mass Irish and Scottish immigration.

Nowadays the focus is less scary and more fun for children. To avoid any mishaps, here are some tips to help your hard of hearing little ones have a safe and fun Halloween:

  1. Before purchasing a costume, double check that the mask, hat or other headgear fits comfortably and securely around your child’s Baha sound processor(s)
  2. Apply any makeup, hairspray or glitter before putting on your child’s sound processor
  3. Make sure the sound processor is functioning properly before you leave the house
  4. Attach the sound processor securely with the Baha Safety Line
  5. Pack a flashlight with fresh batteries, extra sound processor batteries, and a mobile phone for the outing
  6. Consider using the wireless Mini Microphone for extra safety
  7. Decorate costumes with reflective tape for trick-or-treating
  8. Guide young children from house to house always keeping at their side or holding their hands, particularly at crosswalks
  9. Instruct your kids not to eat any of the candy until they come home and have had the treats examined by an adult
  10. Have fun!

Baha 5 sound processors are tamper-proof for your child’s safety


Are you a parent or caregiver to a child with a Baha 5 System? Here are some tips on how to handle the battery door in your child’s sound processor!

All Baha 5 sound processors are equipped with tamper-proof features to prevent accidents from happening. Batteries, for instance can be very harmful if swallowed. You can rest assured that Cochlear has taken great measures to prevent your child from being able to open the Baha sound processor and taking out the battery.

It’s very important however that you check the sound processor on a daily basis to make sure that everything is working correctly.


The Baha 5 Sound Processor has an optional tamper-proof battery door specifically designed for children.

To unlock the sound processor, carefully insert the tip of a pen in the small hole on the tamper-proof battery door and gently open the battery compartment. To lock the device, simply close the battery compartment until it is completely closed.

You must feel two clicks when you close it – if not, you should replace the door immediately. If the little “pin” (circled in red) is broken, the tamper-proof door won’t function as designed, and there is a risk your battery-door-pinchild could open the door. Contact your local Cochlear representative to order extra tamper-proof battery doors.

Tip: Make it a habit that every time you change the sound processor battery or start the device, to make sure the door is firmly locked by lightly trying to open it – to test that the tamper-proof is functioning.

See also: How to change the battery in the Baha 5 Sound Processor


The Baha 5 Power and the Baha 5 SuperPower sound processors have a built-in locking mechanism in their battery doors. You lock and unlock it using the tamper-proof tool provided in the sound processor box.

To lock the battery door, as shown in this instructional video, place the locking tool into the battery door slot. Slide the locking pin up into place. To unlock, slide the locking pin down into place and gently open the battery compartment.

Should the battery door break, you can change it yourself, like this.

See also: How to change and charge the battery in Baha 5 SuperPower

What to do?

If your child still somehow should manage to swallow a battery, contact your hospital emergency department immediately. Don’t try to make him or her throw up, and avoid food and drink.

Not sure? Warning signs that a child has swallowed a battery include: excess dribbling, trouble swallowing, vomiting, coughing, choking, and unexplained chest infection.


Psst: Download the Baha Support App to keep all instructional videos and tips in your smartphone!




Wearing a hat with a Baha sound processor

Question: Hi, I wonder if it’s possible to wear a hat with your Baha sound processor? I have the Baha 5 and while it’s really small it still gets “in the way” when putting on a cap or hat.

Any ideas? Thanks // Jade

Answer: Hi Jade, thanks for your question.

Of course you can wear a hat! You just have to be a little bit creative. Your Baha sound processor is a delicate electronic device and touching fabric may cause feedback. So cutting a small hole around the place of the sound processor is usually the best and most simple way.

Here’s an idea by a reader from our Facebook page who customizes her husband’s baseball caps:


Anyone else who has tips for Jade? We’d love to hear your ideas!

//The Baha Blog team

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