Quick guide: How to attach and remove your child’s Baha sound processor

If your child has a Baha System, there are some things you need to know – and also eventually train other caregivers, such as teachers, grandparents or preschool personnel. Here’s a guide on how to correctly take their sound processors on and off.

How to snap the Baha sound processor on and offhow-to-put-the-baha-on

Does your child use the Baha Connect System? The Baha sound processor is designed to “snap” onto the abutment. Attach the sound processor at a slight angle and tilt it into place, taking care to keep any hair out of the way. The tilt technique reduces pressure on the abutment and prevents discomfort.

To remove the sound processor, gently tilt it until it snaps off. Never pull the sound processor straight out as doing so may damage it.

If the snap coupling should break, send the Baha sound processor for repair.

How to attach and remove the magnet

how-to-attach-baha-attract-magnetIf your child has the Baha Attract System, there is an external magnet with a sound processor attached which is simply placed on the head, over the internal magnet. You do, however, need to attach the Baha sound processor correctly to the magnet.

  1. Holding the magnet flat in your hand, tilt the sound processor with the buttons positioned upwards and gently snap it into place
  2. Attach the Baha Safety Line to the sound processor
  3. Place the magnet and sound processor over the implant behind your child’s ear, with the arrow on the magnet pointing upwards

Tip: The less hair underneath the magnet, the more firm the device stays on.

When taking the device off, grasp the sound processor with the magnet still attached, and gently pull it away from the head. Place one finger under the sound processor and gently tilt until it releases.

 

How to fit the Baha Softband

If your child is wearing a Baha Softband, you need to know how to fit it correctly. Children tend to push the band up on top of their head, like a hairband, but the best results are achieved when wearing the band on the forehead and the sound processor as close to the ear as possible.

baha-softband-instructionsThe Baha Softband is fitted with one or two snap connectors and a safety release (C), which are designed to open if the softband should catch on an object. Never use the safety release to open or close the softband.

The bilateral version has two sliders: one for adjusting the total length and one for adjusting the distance between the snap connectors.

  1.  First, adjust the length of the softband (B)
  2. Attach the sound processor to the snap connector (A)
  3. Place the Baha Softband on the head and adjust it to fit comfortably. A rule of thumb is that you should be able to insert one finger underneath the band.
  4. Turn the volume on the sound processor up slowly

Baha-Softband-tips-childrenAll done! Off you go!

Read also: Six Softband tips

Checklist for parents of a child with a Baha system

baha-attract-children

Baha Attract user Alex with mom Chrissy

If your child recently has, or is about to have, Baha surgery, there are some things to think about – especially directly afterwards. You will find answers to most of your questions in the support section on www.cochlear.com or the Support App.

Here’s a short checklist on how you can support your child at home in the best way!

After surgery 

DO maintain good daily hygiene to avoid redness or soreness
DON’T let dirt get into the abutment – use the press-on abutment cover whenever your child is not wearing the Baha sound processor
DO wash your child’s hair carefully and use an alcohol-free abutment cleaning wipe to keep the skin clean
DON’T rub the implant area dry, but gently pat it instead

washing-hair-after-surgery

Cleaning the abutment area

DO clean the outside of the abutment daily using mild soap and plenty of warm water
DON’T leave any hair wrapped around the abutment
DO clean the inside of the abutment weekly, using the abutment cleaning wipe
DON’T ignore soreness or inflammation – contact your health care professional if your child is sore or if the abutment should feel loose

Caring for the Baha sound processor

DO clean the sound processor regularly with a sound processor cleaning wipe, and clean the snap with the small sound processor brush
DON’T leave the battery inside the Baha sound processor after use, as this drains battery life

isabella-attract-magnet

Baha Attract user Isabella with mom and younger brother

Baha Sound Processor Magnet

DO keep the magnet away from magnetic cards (e.g. credit cards, bus cards, etc.) as the magnetic strip may be affected
DON’T place any other magnets (e.g. fridge magnets) over the implant
DO keep the magnet clean by using a soft wipe
DON’T use running water

Washing the Baha Softband

DO hand wash your child’s softband in 40°C (104°F)
DON’T tumble-dry

Watch: Melissa, mother of Isabella, shares their surgery experience in the video below:

Adjusting the Baha 4 Sound Processor

Question: I have the Baha 4 Sound Processor (and clip which I do not use).  How can I reset to default settings?  It has high pitched squeak all the time and I can no longer cope with it.  The previous one was easier to use!  I cannot find my manual!  It is attached to my left side, the right button is on/off.  What did the left and middle buttons do?  I thought they would reduce interference if I pressed them. I only have to turn my head to one side or the box itself and it makes disturbing sound. I would be grateful if you could simply remind me please. // Julia

Answer: Hi Julia.

Great that you reached out! The Baha 4 Sound Processor will reset to the settings programmed by your audiologist every time you switch it off or remove the battery. If you still get the high pitched sound after this, we recommend that you contact your hearing care professional to investigate if an adjustment is needed.

In regards to the buttons, a short press on the middle button will switch between programs (if you have more than one program in your sound processor) and a long press on the middle button will start streaming from a mini microphone or TV streamer, if you have any of these wireless accessories paired to your sound processor. A short press on the left and right buttons are used to increase or decrease volume; the button to the front increases volume and to the back decreases. It may help you to decrease the volume somewhat to control the high pitched sound, until you get the appointment with your audiologist.

You will also find more information on our support pages.

Good luck!

~ Fredrik Breitholtz, Head of Training and Clinical Communication, Cochlear Bone Anchored Solutions

baha-4-sound-processor-buttons

 

 

Musician needs help with Bluetooth streaming

Question: I am a musician and sometimes have to play in noisy environments. I would like to be able to hear the music we are performing through my Baha 4 Sound Processor. The noise of the crowd sometimes makes it difficult to hear what we are playing, which makes it very difficult to play. Will a Bluetooth transmitter, hooked up to our mixer’s headphone or phono jack, send the music we are playing to my Baha 4 without latency?

Which transmitter, a 3.5 or 4.0, will work best? I have a Phone Clip that I use with my iPhone. Will the Bluetooth transmitter connect directly with my sound processor or will I need to use the Phone Clip? How far away from the transmitter can I be and still get the sound in my Baha 4 Sound Processor?

Thank you in advance for your help. //Jamie

Answer: Hi Jamie!

You can use the Phone Clip and pair it with another Bluetooth device.  The Bluetooth specification used in the Phone Clip is Bluetooth 2.1. Does the mixer table have Bluetooth? If not, there is a way to solve this:

Since the mixer has a line-in jack/headphone jack, then you can easily use a Cochlear Wireless Mini Microphone and connect it with a jack cable. The Mini Microphone then has a 7 meters range from where it is placed to your sound processor.

If you would like to focus on the streamed music, discuss with your hearing care professional the option of programming your sound processor to only transmit the streamed audio from the Mini Microphone. This way the sound processor will not pick up any of the surrounding sounds/noises when the Mini Microphone is streaming audio. Another option is to program the sound processor to enhance the streamed audio with 6 dB to enable you to still hear the surrounding sounds.

When using the Mini Microphone, the latency is less than 20 ms.

~ Karin Humble, Senior Product Manager Wireless Accessories, Cochlear Bone Anchored Solutions

baha-cochlear-wireless-microphonebaha-cochlear-wireless-phone-clip

The Cochlear Wireless Mini Microphone and Phone Clip

Read more about the wireless accessories here

What’s the difference between “regular” Baha and Baha Attract?

Question: I was born deaf and wore two hearing aids for fifty years. Now I have 2 Baha sound processors. They are good , my ears are free at last! What I would like to know is what is the difference between a Baha and a Baha Attract? From what i can see is it magnetic rather than clipping it on.

Also – if the Baha Attract System is better, can I change to that? // Pam

Answer: Dear Pam.

Good to hear that your Baha sound processors work well.

The difference between the Baha Connect and Baha Attract System is the way that the sound processor attaches to the implant. In the Baha Connect System, that you are using, the sound processor snaps on to an abutment. In the Baha Attract System the sound processor is attached to a sound processor magnet. Another magnet is fixed to the implant under the skin and the sound processor is held in place on your head by the two magnets.

The main benefit of the Baha Attract System is that the implants are hidden beneath the skin making the system invisible when the sound processors are not attached.

The benefit of the Baha Connect System is that the direct connection maximises hearing performance.

It is possible to switch between the systems, but that requires another surgery to replace your abutment to the implant magnet, and it may provide you with a slightly different hearing experience (the skin will attenuate the sound slightly). This will of course require a thorough evaluation of the surgery and expected hearing outcome.

Always consult a hearing healthcare specialist who can recommend what hearing solution is best for you.

~ Fredrik Breitholtz, Head of Training and Clinical Communication, Cochlear Bone Anchored Solutions

destiny-baha-attract-magnetdestiny-baha-attract-without-magnet
Baha Attract user Destiny with and without her magnet

On which side would I benefit most from a Baha System?

Question: Near deaf in left ear, moderate loss in right ear. Which side would a Baha System benefit me? Also would it be feasible to wear on the near deaf side along with an OTE hearing aid on the moderate hearing loss side? // Eugene

Answer: Dear Eugene,

A great question but one that I can’t answer definitively I’m afraid, as a recommendation would depend very much on the exact type and degree of hearing loss you have.

If all or most of your hearing loss is conductive, resulting from issues in the outer or middle ear, a Baha System will be a good solution. It will also be useful if you are deaf in one ear and have normal hearing on the other, then the system will send sound through the bone to your hearing ear.

The Baha System can compensate for some hearing loss in the inner ear (sensorinaural loss), however, for hearing losses that are mainly resulting from problems in the inner ear there are better solutions like hearing aids, or in more severe cases, cochlear implants.

Only a hearing care professional can really evaluate your hearing loss and recommend a solution for you.

~ Fredrik Breitholtz, Head of Training and Clinical Communication, Cochlear Bone Anchored Solutions

 

conductive-sensorineural-hearing-loss

Please help me adapt my Phone Clip to my office phone system!

cochlear-phone-clip

QuestionI have the Baha 4 Sound Processor and a Cochlear Wireless Phone Clip. LOVE IT! I am trying to adapt the Phone Clip to a Plantronics MDA200 with a SSP2714 USB Bluetooth adaptor, to my Toshiba office phone system :-). Any suggestions? // Teresa

Answer: Hi Teresa.

So happy to hear that you are enjoying your Baha System and the wireless accessories!

Here are the instructions to pair the Cochlear Wireless Phone Clip with Plantronics SSP2714-01 dongle:

1) Connect the SSP2714-01 to the MDA200 USB port

2) Put the Cochlear Wireless Phone Clip into pairing mode (see separate instructions coming with the Phone Clip)

3) The Plantronics SSP 2714-01 should discover the device and turn solid blue

4) Then hit the telephone button on the top of the MDA200 which should get the adapter flashing blue

Hope this helps!

~ Karin Humble, Senior Product Manager Wireless Accessories, Cochlear Bone Anchored Solutions

mda200-plantronics