How can I use the telephone with my Baha 3 Power sound processor?

Question: Hi, I was fitted with a Baha BP110 Power sound processor in 2011 and have been told there is no outlook for a Baha 5 Power model anytime soon.

I have had single-sided deafness since birth. I’m finding I’m not getting the quality I was hoping for with sound, but my employer is now placing me in the call centre at work.  I find it difficult hearing people on the phone just with my left ear (about 80%) so have been trialling a Nokia neckloop but still not getting the best of the hearing to perform my work.  

Any suggestions what I can trial? //Jodie

Answer: Dear Jodie,

Sorry to hear that you don’t find the sound quality satisfactory in your sound processor. One suggestion would be to use the Baha audio adapter to connect the sound processor directly to your phone; this will provide you with a direct connection to the phone and should provide good sound quality. The input from the phone will then be mixed with the input from the sound processor microphones, meaning that you will still be able to hear and discuss with your colleagues.

Your audiologist can also create a specific programme where the sound processor microphones are muted to allow you to focus entirely on the input from the phone. The solution requires that you can connect to the phone with a 3.5mm plug, just like to a stereo or smartphone.

Regarding the future we can assure you that we are working hard to extend the wireless benefits of the Baha 5 Sound Processor to more powerful sound processors, however, we cannot give any indication of availability at this point in time.

~ Fredrik Breitholtz, Head of Training and Clinical Communication, Cochlear Bone Anchored Solutions